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4.2 RATED GREAT Looking to switch to Now Mobile? We couldn’t be happier! Port your
number to the Now Mobile network and get free 1GB data.
Bringing your existing number to Now Mobile is a simple 4-step process.
Follow this guide to successfully port your number
First, order a FREE Now Mobile SIM card from our website. This takes upto 2 working days to reach your doorstep. You can only proceed once your new SIM card is with you.
Next, type “PAC” and send it to 65075 from your old SIM to get your PAC code. Remember, this has to be done with your old SIM card and not the new one we sent you.
You should receive a code via text message. Keep it safe with you – we’ll need it for later.
Now that you have your PAC code with you – time to activate your new Now Mobile SIM card. Simply insert your new Now Mobile SIM card in your phone to activate it.
Don’t worry about the temporary number on your Now Mobile SIM for now – we’ll map your old number to the new SIM card once we port it in
Once your new Now Mobile SIM card (with its temporary number) is activated, it’s time to head over to the Porting Details page .
Enter your PAC, you'll be asked to pick a day to initiate the port-in request. That day, you will face intermittent service from your old provider and Now Mobile so we suggest you do it as per your convenience
Restart your phone with your new Now Mobile SIM inserted and it should work just fine. Success! You've now moved your number over to Now Mobile.
With your original number ported to Now Mobile, now you can enjoy your 1GB data for free!
Time to check out some amazing PAYG bundles or our monthly plans to find what best suits your needs.
Explore quick answers to some questions about Now Mobile by our customers.
If you request the transfer before 5pm, your number will be with us the next working day. If your request is made after 5pm, it'll take 2 working days.
For example:Note: We can't transfer numbers on bank holidays. If there's a bank holiday in the days following your request, it may take a little longer.
If we don’t manage to transfer your number on your requested date, we will gift you 1GB for every working day we’re late.
This will automatically appear in your account as credit.
A PAC (Porting Authorisation Code) is a 9-digit code used to move a phone number between different networks.
If you’re joining from another network and want to keep your current number, you’ll need a PAC code.
PAC codes are valid for 30 days – if yours has expired or doesn’t work contact your network for a new one.
You can transfer your phone number from any network in the UK.
First, try restarting your device if you haven't already. This resolves most issues. If that doesn’t work:
If you have an iPhoneThis will recognise the new SIM and have it verified. If the issue still persists, please contact support so we can assist you further.
There are multiple ways to get in touch with our support team and an agent will connect with you as soon as possible to help you.
This will recognise the new SIM and have it verified. If the issue still persists, please contact support so we can assist you further.
