All you need to do is put the SIM card in your phone; add some credit and you're ready to go, if you would like help at any time why not give us a call on 669 from your Now phone.

You can Top-Up your SIM with credit a number of different ways:
1. Online, via the Top-Up page.
2. In-store, many high street retailers offer this facility e.g. Tesco
3. Vouchers, available in numerous retail outlets. To add your credit simply follow the instructions on the back voucher.

We offer a wide range of bundles which each provide an allocation of allowances for a specified number of days e.g. 800 minutes for 30 days.

These can purchased on line here and then will be instantly added to your account for immediate use.

If you'd like to keep your number, our customer service team can arrange to move it to your Now SIM card. Before you call us, you'll need to ask your current provider for a PAC (Port Authorisation Code). Once we have this, it usually takes two working days.

Order your new SIM here

Configure your settings automatically here

Handsets are often locked (to prevent use with another networks SIM card) when sold with a contract.If you see a message like 'Enter Unlock Code' or 'Contact Service Provider', when you first put your Now SIM card in to your phone, you may need to contact your previous provider to obtain your handset unlock sequence, sometimes this is referred to as a subsidy PIN.There are many other places where you can have your phone unlocked - we recommend visiting your local mobile phone shop for more advice.

The Now voicemail lets people leave you a message whenever your phone is unavailable, you can dial 269, at anytime to listen to your messages.

You can store up to 20 messages for up to 10 days, and the maximum message length is 4 minutes.You can also record a personal greeting or change your message notification method; you can even set up a PIN number - which enables you can pick up your messages from another phone.

To access your mailbox from another line simply call your Now number and interrupt your outgoing message by pressing the star key. If you're travelling overseas you can access your voicemail as normal. Some networks may require you to dial the full international number, which is +44 7973 102 269.

When on a call, call waiting will let you know that someone else is trying to reach you, you'll hear a tone and the number of the person calling you will be displayed on your screen, you can then choose to answer or reject the call.

If you choose to answer the call, your first call will be placed on hold and you can then use your phones menu to switch between calls, most phones allow you to swap back and forth between calls by simply pressing the answer button.

Conference calling lets you talk with up to six parties at a time.

To use conference calling dial the first number you want to speak to - once answered place the call on hold and dial the second number, then using your phones menu select the 'Join' or 'Conference' option to join all calls together.

Conference calling can also be used with call waiting, which means you can even add a call to an existing conference.